Serving Victoria: Life in the Royal Household

A sparkling, vivid portrait of Queen Victoria and her court, viewed from the perspective of those closest to her every day: her household staff.

"Your first duty is to God; your second to your Sovereign; your third to yourself."

During her sixty-three year reign, Queen Victoria gathered around her a household dedicated to her service. For some, royal employment was the defining experience of their lives; for others it came as an unwelcome duty, or a prelude to greater things. Serving Victoria follows the lives of six members of her household, from the governess to the royal children, and her maid-of-honor to her chaplain and personal physician.

Drawing on their letters and diaries - many hitherto unpublished - Serving Victoria offers a unique insight into the Victorian court, with all its frustrations and absurdities, as well as the Queen herself, sitting squarely at its center. Seen through the eyes of her household as she traveled between Windsor, Osborne and Balmoral, and to the French and Belgian courts, Victoria emerges as more vulnerable, more emotional, more selfish, more comical than the austere figure depicted in her famous portraits. We see a woman who was prone to fits of giggles, who wept easily and often, who gobbled her food and shrank from confrontation but insisted on controlling the lives of those around her. We witness her extraordinary and debilitating grief at the death of her husband Albert, and her sympathy towards the tragedies that afflicted her household.

Witty, astute and moving, Serving Victoria is a perfect foil to the pomp and circumstance - and prudery and conservatism - associated with Victoria's reign, and gives an unforgettable glimpse of what it meant to serve the Queen.